So you spotted a better price on a competitor’s site? Contact us and we’ll match it. No hoops to jump through, no 27 pages of fine print. Just a few bits of common sense: it’s gotta be the same ball, same grade, in stock, and from an actual retailer of used golf balls (sorry, your cousin’s Facebook Marketplace hustle doesn’t count). The difference? With us you still get Ball Rewards, our support of golf charities, and customer service that doesn’t ghost you after checkout.
As part of our 100% satisfaction guarantee if we are unable to resolve your issue we will provide a full refund of your order including any shipping that you paid. Please fill up the form below and we will send you a pre-paid return label to send the balls back. Once we receive and inspect the balls, please allow 7-10 business days for the refund to appear on your statement. We understand that life gets busy, so you have a full year (365 days) from the date your order was delivered to request a return or refund.
Note: At this time we are unable to refund shipping costs and cover return costs for orders outside of the US. If your return is not related to product quality or a mistake on our end (i.e. you changed your mind or no longer need the balls), we'll gladly accept a return and issue a full refund including any shipping cost paid. However, in these instances we ask that you cover any return shipping cost. This help us to continue to offer a generous best in industry return policy.
